We print each item fresh just for you! Most orders are processed and sent to production within 1–3 business days. Once shipped:
USA: 2–5 business days (Standard) or faster with Priority/Express.
International: 10–20+ business days depending on destination and customs.
Delivery times can vary by product and location. Track your order via the link in your confirmation email. Thank you for your patience—your adventure gear is worth the wait! 🐾
Because every item is custom-made with your chosen design, we generally do not accept returns or exchanges for change of mind, wrong size, or color.
However, if your item arrives damaged or with a manufacturing defect, contact us within 30 days of delivery with your order number and clear photos of the issue. We’ll work with Printify to arrange a free reprint or refund (no need to ship the item back). We’re here to make it right!
Yes, if the order hasn’t gone into production yet (usually within the first few hours). Contact us as soon as possible with your order number. Once production starts, we can’t make changes or cancellations.
We offer a wide range of sizes and colors on most products—check the individual product page for options and size charts. Our designs (including your favorite travel photos and patriotic themes) look great across the board!
Yes! We ship worldwide. Please note that international orders may incur customs fees or duties, which are the buyer’s responsibility. Shipping times are longer than domestic.
We accept all major credit/debit cards (Visa, MasterCard, American Express, Discover), and any additional options shown at checkout (e.g., Apple Pay, Google Pay, or others via our processor). All transactions are secure.
Absolutely! We use encrypted, PCI-compliant checkout. Your data is safe with us and our trusted payment partners.
Your card is charged immediately upon order confirmation. You’ll receive a confirmation email right away.
Because our products are custom-made, changes or cancellations must be requested as soon as possible. Once production begins, we may not be able to modify the order.
Yes! A digital receipt is sent to your email immediately after purchase. You can also log into your account to view order details anytime.
Yes—apply any valid promo code at checkout. We occasionally run sales, so keep an eye on our newsletter or socials for deals!
You’ll receive a tracking link via email once your order ships. If your package shows as delivered but you haven’t received it, or if tracking stops, contact us within 30 days and we’ll help investigate with the carrier/Printify.
All designs feature original photography by Nevin & Denise during our full-time travels with Koda & Miley. We use premium Printify partners for high-quality printing on durable materials. Slight variations can occur due to the custom nature of POD—each piece is unique!
All artwork and photography on our products is original or properly licensed. We take copyright seriously and do not use unauthorized images. If you have concerns, please contact us.
Interested in bulk for events, gifts, or resale? Reach out—we may be able to offer special pricing or custom options.
The fastest way to get help is via email at Support@FreedomPawPrints.shop or the contact form. Include your order number for quickest service. We typically respond within 1–2 business days (Monday–Friday).
