Order Tracking & Lost Packages

You’ll receive a tracking link via email once your order ships. If your package shows as delivered but you haven’t received it, or if tracking stops, contact us within 30 days and we’ll help investigate with the carrier/Printify.

Product Quality & Photography

All designs feature original photography by Nevin & Denise during our full-time travels with Koda & Miley. We use premium Printify partners for high-quality printing on durable materials. Slight variations can occur due to the custom nature of POD—each piece is unique!

Intellectual Property / Copyright

All artwork and photography on our products is original or properly licensed. We take copyright seriously and do not use unauthorized images. If you have concerns, please contact us.

Wholesale / Bulk Orders

Interested in bulk for events, gifts, or resale? Reach out—we may be able to offer special pricing or custom options.

Contacting Support

The fastest way to get help is via email at Support@FreedomPawPrints.shop or the contact form. Include your order number for quickest service. We typically respond within 1–2 business days (Monday–Friday).

“All products are made to order. See our Returns & Shipping policies for details”

Still have questions?
We’d love to hear from you!”